Why worry about the competition, be the competition.
Run your field-service business from one screen.
The field-service CRM built by a lawn and spray company.
Customers, properties, programs, Command Center, Field for your crews, spray records, estimates, invoices, texting and a customer portal. Built and used every day by a working lawn and spray company.
What it does
Every module brings its own Dashboard widgets. Turn on what you use; locked modules show what they add.
Command Center and scheduling
Drag Services into days, set routes by team, see drive time and budget, and keep the board in one line per Service.
Field for crews
Phone and iPhone app: the day's route, start and finish with arrival auto-start, photos, notes, voice notes and a weather check.
Chemical spray records
Products with EPA reg numbers and rates, application logs with weather and applicator, ready for state records. (Chemical spray version.)
Estimates
Templates, price rules, add-on offers, renewals and price changes, with e-signature in the portal.
Invoices and payments
Invoices, statements, aging and card payments, or keep billing where it is today.
Texting
Your own business number, two-way texts, templates, automations and a Text Assistant for staff.
Customer portal
Customers see their plan, next Service, records and photos, sign estimates and send requests.
Reports and Scorecard
Profit, KPIs, materials, forecasts and a Scorecard for every technician.
Automations and Tasks
Reminders, follow-ups and Tasks that run themselves, with a Change Log of every change.
Reviews
Ask for a review after a Service, a Leave a Review card in the portal, and a report of requests, clicks and ratings.
Teams
Crews with their own trucks, areas and schedules, so Command Center and Field know who goes where.
Service Status
One page that shows whether texting, payments, email and the website are up, with history.
Why worry about the competition, be the competition.
Built in, no extra apps
These are our own tools, part of the CRM today. No separate subscription, no second login, nothing to connect.
Aerial Measuring
Draw the lawn on a satellite photo, cut out beds and the driveway, and save the square feet to the property and the estimate.
Parish Lot Lines
Calcasieu Parish lot lines on every property map.
EPA Label Lookup
Look up a product by its EPA registration number: ingredients, restricted use, cancelled registrations and the label PDF, one tap from each Service in Field.
Command Center
The office board: Services by day and team, drag to move, routes with drive time.
Field
The crew's phone screen: the day's route, start and finish, photos, notes and weather.
Smart Routing
Best stop order with Apply and Undo, ETAs, team balancing and weather-aware spray order.
Teams
Crews with their own trucks, areas and schedules.
Time Clock
Clock in, lunch and clock out on the phone, timesheets with approval and a payroll CSV.
Commission & Bonus
Sales commission, bonuses and goals, piece-rate pay and a leaderboard.
Texting
Two-way texts on your own business number (Texting add-on).
Text Assistant
Staff text the business number to look up customers and move, skip or note Services.
Review requests
Review links for Google, Facebook and your industry, requests after a Service and a report.
Calendar Feed
A private calendar link so Services show in Google, Apple or Outlook calendars.
Sprout
The Help & Chat button on every page: step-by-step guides and answers to how-do-I questions.
Customer Survey
A one-question 0-10 survey; happy customers go on to your review page.
Measure a lawn from the office, no tape
Open a property, draw the turf on the satellite photo with the parish lot lines as a guide, and cut out beds, the house and the driveway. Square feet add up live for Turf, Landscape, Pond and Surface, and Save writes them to the property. Works with a finger on the phone too.
Pull up any product label in one tap
Add a product's EPA registration number and the CRM looks it up in the EPA's label database: active ingredients, restricted use, signal word, cancelled registrations and the newest label PDF. On a Service, Field and Command Center show a Label link next to each product that opens the label right in the app, one tap, on site.
Integrations
Use our built-in tools, connect the names you already use, or both. Grouped the same way as Settings > Integrations in the app. Plan placement can still change before launch.
Accounting Books, payroll, payments and financing.
| QuickBooks Online | Send invoices, payments and customers to QuickBooks Online. | Coming soon | Pro and up |
| QuickBooks Desktop | The same, for QuickBooks Desktop through the Web Connector. | Coming soon | Pro and up |
| Xero | Invoices and payments to Xero. | Coming soon | Pro and up |
| Gusto | Approved Time Clock hours to payroll. | Coming soon | Business and up |
| Wisetack | Monthly financing offered on estimates. | Coming soon | Pro and up |
| Invoices & Payments | Invoices, statements, aging and payments right in the CRM, no accounting app needed. | Available | Every plan |
| Payroll CSV | Time Clock hours and Commission & Bonus pay as a payroll-ready CSV. | Available | Business and up |
| Card Payments | Online card and bank payments, saved cards and autopay. | Available | Every plan |
Marketing Mailers and lead sources.
| SendJim | Postcards and neighbor mailers after a Service. | Coming soon | Pro and up |
| Lead Sources | Where every customer came from and what each source is worth. | Available | Every plan |
| Quote Request Form | A Request a Quote form for your website and social pages; each request lands as a Prospect with a Task. | Available | Every plan |
| Lead Marketplaces | Thumbtack, Angi and Google Local Services leads land as customers. | Coming soon | Business and up |
Reviews Getting and answering reviews.
| Review Sites | Google, Facebook and industry review links, requests and the report. | Available | Every plan |
| Customer Survey | A one-question 0-10 survey; happy customers go on to your review page. | Available | Every plan |
| Google Business Profile | Read and answer Google reviews in the CRM. | Coming soon | Pro and up |
| NiceJob | Review campaigns after each Service. | Coming soon | Pro and up |
Phone Texting and call tracking.
| Texting (Telnyx) | Two-way customer texting on your business number. | Available | Texting |
| CallRail | Calls and missed calls on the customer, by lead source. | Coming soon | Advanced Marketing |
Fleet Truck GPS and arrivals.
| Geofencing | The tech's phone starts the Service on arrival, no truck trackers needed. | Available | Every plan |
| Linxup | Truck GPS: arrivals start Services like phone geofencing. | Coming soon | Business and up |
| Samsara | Truck GPS and drive times from Samsara. | Coming soon | Business and up |
Maps & Routing Routes, drive times and house photos.
| Smart Routing | Optimize the day, ETAs and team balance (openrouteservice by HeiGIT, your free key). | Available | Pro and up |
| Google Street View | A photo of the house on every stop in Field (Google Maps Platform, your own key). | Available | Every plan |
Measuring Square footage from the sky.
| Aerial Measuring | Draw the turf on a satellite map, cut out beds and drives, save the sq ft. | Available | Pro and up |
| Parish Lot Lines | Calcasieu Parish lot lines on every property map. | Available | Every plan |
| Deep Lawn | One-tap measuring and instant quotes from Deep Lawn. | Coming soon | Pro and up |
Suppliers Price lists and ordering.
| Price List Import | Any vendor's price list CSV updates your product costs, with a check step and Undo. | Available | Every plan |
| SiteOne | Your SiteOne price list into Products and Inventory. | Coming soon | Pro and up |
Compliance Labels and lab results.
| EPA Label Lookup | Product labels, ingredients and restricted use from EPA PPLS. | Available | Every plan |
| Soil Tests | Soil test results and the lab file on the property, from any lab. | Available | Business and up |
| Waypoint Analytical | Soil lab results straight onto the property. | Coming soon | Business and up |
Automation Connect anything else.
| Calendar Feed | Services in Google, Apple or Outlook calendars. | Available | Every plan |
| Zapier | Connect thousands of apps without code. | Coming soon | Business and up |
| Webhooks & API | Send events to your own systems. | Coming soon | Business and up |
Partner accounts (QuickBooks, SendJim, Deep Lawn and the others) are your own and are billed by the partner. Names are trademarks of their owners; listed here only to say what connects.
See it working
Real screens from the demo company (sample data).
Plan the week on one board
Services by day and team, drag to move, routes with drive time, and the day's budget in hours and dollars. Works on the phone too.
Know how every technician is doing
Efficiency, production time, revenue per hour, quality and coaching notes for each tech, week by week.
More reviews without chasing them
A review request goes out after a Service, the portal shows a Leave a Review card, and the report tracks requests, clicks and ratings.
Everything about a customer in one place
Properties, schedule, history, estimates, invoices, photos, texts and reviews, one tab each.
The crew's day on their phone, and in the truck
Route, start and finish, photos, notes and weather on the phone, with the day's stops on CarPlay and Android Auto.
Screenshot gallery
Tap a screen to see it full size. All from the demo company with sample data.
On the phone
Two versions, one system
CRM version
The general field-service CRM for any business.
Chemical spray version
Adds spray records, EPA reg numbers, rates and application logs, with spray wording.
Widgets and themes
Your Dashboard, your way
Widgets move, snap to a grid and resize. Each person's layout saves by itself, with a company default and Reset.
Themes
- Twisted Turf (current look)
- LMN-style (coming soon)
- Service Autopilot-style (coming soon)
Ready when you are
Sign up online, pick your plan and your web address, and your CRM sets itself up at twistedturf.com/your-business.